What's Included?

Our "Technology Advantage" program bundles the most essential communications services into one fully managed package. These solutions require ZERO upfront capital! Our clients receive a predictable monthly bill and world class support. Every package is customized based on our clients needs. Our most popular options include the following:

• Router & Managed Network Switch: Cisco Systems hardware
• Hosted VoIP Phone System: enterprise class features
• Ruckus Wireless Equipment: industry leading WiFi hardware for employee and guest connectivity
• Ongoing Management & Support: never call another IT vendor again, we have you covered!
• Warranty: Every piece of hardware is fully warrantied for the lifetime of the agreement
  

Phone System Features

Receive the same features and functionality of a Fortune 500 company for a fraction of the price!

Our most popular features include:

• Auto attendant: automated greeting allows callers to select where they want to route their call
  
• Music / message on hold: custom music or messaging to callers while on hold
  
• Mobility suite: voicemail to email, find me/follow me, iPhone App
  
• Local phone number: receive a local number or port your existing number to our system
  
• Conference center: connect up to 9 people on one conference call for no additional cost
• 4 digit site to site dialing: call between your on-net locations without dialing long distance
  
• Call routing: advanced routing to get your customers

Please visit our HOSTED VoIP page for more information

Management, Support, & Warranty

Every Technology Advantage package includes turn key technical support. We understand that you cannot afford to have technical issues. Leverage the power of an experienced IT team to ensure your network delivers the results you expect. We utilize industry best practices and only install high quality hardware to deliver incredible value.

Features:

• Management & Support: Our experienced team of technical support engineers are standing by to assist you with any questions, concerns, or service needs.
  
• Proactive Monitoring: Your network is monitored 24x7x365 to proactively identify issues before they impact service.
  
• Managed Security: All network endpoints are secured utilizing next generation Cisco security appliances. Our PCI compliant network keeps your customers information secure.
  
• Maintenance: All hardware includes maintenance services to ensure software & firmware is up to date and operating at peak efficiency.
  
• Warranty: Our industry leading warranty covers every component in the Franchise Advantage package for the duration of your agreement.
  
• Moves, Adds, & Changes: Need to add an extension, change a phone number, or install a new network component? Our team handles all moves, adds, and changes for no additional fee!